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Ocean Springs Auto Repair

180 reviews
Call Us:(228) 875-4386
3006 Government Street , Ocean Springs, MS, 39564
Hours of Operation:Mon - Fri: 7:30 AM - 5:30 PM

At A & A Automotive Repair, we take pride in offering the best customer experience to Ocean Springs, MS, Biloxi, MS and Gautier, MS. We strive to provide our customers with the best experience possible each visit.

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1

My wife took our truck in to have some work done and was taken advantage of for being a female So she took our truck in to have some rear end work done and they were supposed to do both sides and they only did one side and still charged me for doing both and when we asked the owner about it he was too busy trying to lie to us instead of trying to work things out so with all that being said I feel like they stole $750 from me and I plan on taking them to court and reporting them to the Better Business Bureau

Edward when we talked I explained that we did change both rear axle bearings and seals. We did not take advantage of your wife and do not take advantage of women. When we spoke I said to bring the vehicle back and we would take it back apart and show that the bearings and seals were replaced. The bearings that were replaced were bad and the vehicle had a roaring noise from the old bearings and gear oil leak. After the bearings were replace the rear differential noise was gone. I would be happy to take the vehicle apart to satisfy your doubts and show you the invoice for the parts that were purchased for the repairs that were done on your vehicle. Please contact us to resolve this problem.

- A & A Automotive Repair
5

I have been extremely well pleased with the work they have done on my 2008 Impala SS and with the way they treat their customers. I will continue to use them in the future.

5

A big shout out to James for assisting us in getting our damaged tail gate open and off our truck. We are from out of town and didn't know what or where to go to get help. Even though they could have easily sent us down the road. James came out took a look at our predicament and assisted us so we can make it back home. I highly recommend this business.

5

A-1 performance all around

Antonio thank you for your review. Your 1989 Chevrolet 1500 is nice. We know you love your truck and like to drive it.

- A & A Automotive Repair
5

Thank you James and crew for such a great reliable repair shop. Your promptness on my daughter’s jeep is what I call exceptional business posture since she is visiting and had a very short time before she had to get back on the road.

5

Fixed my door and sunroof and researched my warranty regarding other issue. Went above and beyond! Even added oil for me!

Elizabeth thank you for your review. We appreciate you choosing us to service your Hyundai Santa Fe.

- A & A Automotive Repair
5

3

This review is only for the body work I had done on my vehicle (2-2023). No mechanical engine work. I specifically asked for three things to be fixed on the vehicle. A&A performed a vehicle inspection and charged me for it, which I did not ask for. They took it off the bill and charged me just for what I had requested. When I went to pick up the vehicle, one of the repairs wasn't done correctly, and I had to leave the vehicle for them to fix it again. They were very understanding and even drove my vehicle to my house for delivery later on that day. I wanted to leave a five star review, but with these two issues, it brought it down to two Stars. I wanted very much to leave a better review since this place is extremely clean and slick. I haven't had a vehicle repaired at a shop in years and their prices are high but I guess in line with the cost of everything nowadays

Tim thank you for your review. We want satisfied customers and appreciate you letting us know of problems with the service we performed. We appreciate you business and strive to do better in the future.

- A & A Automotive Repair
5

Exceptional work and customer service. I will not take my vehicle anywhere else.

Frank Thank you for your review. We appreciate you letting us service your 2011 Chevrolet Suburban and look forward to helping you with your vehicles needs in the future.

- A & A Automotive Repair
5

This facility has great promise! Will bring my vehicles back for future repairs.

Joe, Thank you for your review. We appreciate you letting us service your 2013 Hyundai Genesis and look forward to servicing your vehicle for a long time.

- A & A Automotive Repair
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